Frequently Asked Questions

  • What's the difference between light-duty and medium-duty towing?

    Light-duty towing handles cars, SUVs, and small trucks, while medium-duty towing services larger vehicles like box trucks, RVs, and commercial vehicles up to medium-duty weight class. At Forbis Towing, we match the right equipment to your vehicle's size and weight for safe transportation.
  • How quickly can you respond for 24/7 battery jump start?

    Our battery jump start service operates 24/7 throughout Newberry, SC and surrounding areas. We provide rapid response for dead battery situations and can also test your battery and replace it when needed on-site.
  • Can you safely unlock my car without damaging it?

    Yes, our professional lockout assistance uses specialized tools to safely unlock cars, trucks, and SUVs without damage. We're trained in proper techniques to access your vehicle when keys are locked inside.
  • What types of terrain can your winch-out services handle?

    Our winch-out recovery services handle vehicles stuck in ditches, mud, snow, or other challenging terrain situations. At Forbis Towing, we use specialized winch equipment designed for various recovery scenarios in the Newberry area.
  • Do you provide tire change service on the roadside?

    Yes, we offer complete roadside tire change assistance for flat or damaged tires. This includes spare tire installation and tire repair services, getting you back on the road quickly and safely.
  • Can you tow storage buildings and portable structures?

    Yes, we provide specialized towing services for relocating storage buildings, sheds, and portable structures to new locations. Our equipment is specifically designed to handle these unique transportation needs safely.
  • What does wreck recovery service include after accidents?

    Our wreck recovery service provides complete accident recovery including vehicle extraction, cleanup, and transportation from crash sites. We handle the entire process to clear the scene and transport damaged vehicles safely.
  • How far can you transport vehicles for long-distance towing?

    We provide both local and long-distance transportation for cars, SUVs, and small trucks throughout South Carolina. Our professional towing services extend beyond Newberry to Columbia, Greenville, and other service areas.
  • Can you move heavy equipment and oversized machinery?

    Yes, our equipment moving service specializes in transporting heavy equipment, machinery, and oversized items. We use appropriate towing equipment designed specifically for these challenging transportation requirements.
  • What should I do while waiting for roadside assistance?

    Stay in your vehicle if it's safe, turn on hazard lights, and move to the shoulder when possible. If you must exit, stay away from traffic and remain visible to approaching vehicles until help arrives.
  • How much does towing cost in Newberry?

    Towing costs depend on distance, vehicle type, and time of call. Light-duty towing typically starts with a base fee plus mileage, while after-hours or complex recovery situations may involve additional charges for specialized equipment and labor.
  • What's the difference between flatbed and wheel-lift towing?

    Flatbed towing loads your entire vehicle onto the truck bed, protecting all wheels from road contact. Wheel-lift towing lifts either front or rear wheels while the others remain on the ground during transport.
  • How quickly can you arrive for emergency towing?

    Emergency response times typically range from 20-45 minutes depending on your location in Newberry County and current road conditions. We prioritize urgent situations involving safety risks or traffic hazards for faster dispatch.
  • Can you tow all-wheel-drive vehicles safely?

    Yes, all-wheel-drive vehicles require flatbed towing to prevent drivetrain damage. Loading all four wheels onto the flatbed eliminates stress on the transfer case and differential systems during transport to your destination.
  • What should I do while waiting for roadside help?

    Stay in your vehicle if safe, turn on hazard lights, and pull as far right as possible. If you must exit, stay away from traffic and remain visible to approaching vehicles until our technician arrives.
  • Do you provide battery jump starts at night?

    Yes, our 24/7 battery jump start service operates around the clock throughout Newberry and surrounding areas. We carry professional equipment to safely jump start modern vehicles without damaging electrical systems.
  • Can you unlock my car without breaking anything?

    Our lockout specialists use professional-grade tools designed specifically for automotive locks. These specialized techniques safely unlock vehicles while protecting weather sealing, window mechanisms, and electronic security systems from damage.
  • How far will you tow my vehicle?

    We provide both local towing within Newberry County and long-distance transport throughout South Carolina. Long-distance towing includes destinations like Columbia, Greenville, Charleston, and other major cities across the state.
  • What if my vehicle is stuck in mud?

    Our winch-out recovery service handles vehicles stuck in mud, ditches, or off-road situations. We use specialized winching equipment with proper anchor points to safely extract your vehicle without causing additional damage.
  • Can you change my tire on the highway?

    Yes, we provide roadside tire changes on highways and busy roads with proper safety protocols. Our technicians use professional lighting and traffic safety equipment to protect both you and our crew during the service.